Retailers & Manufacturers
Efficient and Effective
Whatever the problem, delivery damage, manufacturing defects, customer perception, specification or self-assembly issues, the Furniture Medic® furniture repair and restoration service can provide the most efficient and cost effective solution.
When your customer has concerns about the furniture they have had delivered to their home, Furniture Medic® on-site expertise adds real value to your customer service functions. In most cases we can resolve the problem without the need for a product exchange, which reduces cost to you and increases customer satisfaction with a quick and efficient resolution.
Our Services
- On or off-site repairs
- Product validation
- Repairs of wood surfaces – scratches, dents, water marks, transit and packaging marks
- Furniture refinishing and polishing
- Structural repairs – loose joints, broken parts
- Upholstery repairs – spring replacement, leather and fabric repairs
- Accidental damage to customers property – doors and floors
- Furniture assembly
- Mattress inspection
Become a National Account
- Preferred rate for inspections/repairs
- Guaranteed service levels
- Expanded national coverage
- A central point of contact
- Detailed reports with photos
- Optional centralized inventory/warehousing of replacement parts
- Customer satisfaction
